Terms and Conditions
Effective Date: 13-March-2024

Welcome to Heart of the City Homestay by Rashmi. By booking and staying at our property, you agree to the following terms and conditions. Please read them carefully before making a reservation.

1. Booking & Payment

• Guests must provide valid government-issued ID proof (Aadhar, Passport, or Driver’s License) at check-in.
• A 50% advance payment is required to confirm the booking. The remaining amount must be paid before or at check-in.
• We accept payments via UPI, bank transfer, cash, and credit/debit cards.
• Rates are subject to change without prior notice, except for confirmed bookings.

2. Check-in & Check-out

• Check-in time: 1:00 PM onwards
• Check-out time: 11:00 AM
• Early check-in and late check-out are subject to availability and may incur additional charges.

3. Cancellation & Refund Policy

• Free cancellation up to 72 hours before check-in.
• 50% of the booking amount will be charged for cancellations within 72 hours of check-in.
• No refund will be provided for no-shows or early checkouts.

4. Guest Rules & Regulations

• Only registered guests are allowed to stay overnight.
• Visitors are allowed but must provide valid ID proof and must leave by 9:00 PM.
• Quiet hours are from 10:00 PM to 7:00 AM to ensure a peaceful stay for all guests.
• Smoking is not permitted inside the rooms (designated smoking areas available).
• Any damage to property will be charged to the guest.
• Pets are allowed but must be well-behaved and under the owner’s supervision at all times.

5. Complimentary Breakfast Policy

• Breakfast is served from 7:30 AM to 10:00 AM only.
• Only vegetarian breakfast is available.
• Additional breakfast servings may incur extra charges.
• Special dietary requests can be accommodated if informed in advance.

6. Liability & Safety

• Guests are responsible for their personal belongings. The homestay is not liable for lost or stolen items.
• Any damage caused to the property by guests will be charged accordingly.
• The management reserves the right to refuse service or evict guests who violate the terms and conditions.

7. Changes to Terms & Conditions

We may update these terms and conditions from time to time. Guests are encouraged to review them before making a reservation.

8. Contact Us

For any inquiries regarding these terms and conditions, please contact:
Heart of the City Homestay by Rashmi
Address: 893, Natanion Ka Rasta, Tripolia Bazar, Jaipur, 302003, India

Mobile Number – +91 7737718022

Email id – prakhar.bing@gmail.com